⌘K
New Booking
NP

Nadeeka Perera

Hub Head · Admin

Reports

Every report reads from the operational record.

Booking → Delivery Ageing
How long parcels take from booking to delivery, across the network

Shipments by age bucket

< 24 hours

8,420 · 70%

1 – 2 days

2,310 · 19%

2 – 3 days

940 · 8%

3 – 5 days

312 · 3%

5+ days (aged)

88 · 1%

Ageing by stage
StageAvg HoursAged Count
Awaiting pickup4.2h
12
At origin hub6.8h
21
In line-haul9.4h
8
At destination hub5.1h
18
Out for delivery7.6h
29

This report is available here for staff and to every merchant in their portal, so both sides see the same booking-to-delivery clock.
Operations
4 reports

Daily Booking Summary

Shipments booked by branch, service and merchant

Refreshed 6 min ago

Network Movement Register

Manifest, lane and mailbag movement across the network

Refreshed 22 min ago

Undelivered Ageing

Open shipments grouped by days since booking

Refreshed 1h ago

Pickup Fulfilment

Requested vs collected pickups by branch and courier

Refreshed 1h ago
Service Levels
3 reports

On-Time Delivery (OTD)

Committed vs actual delivery by service and lane

Refreshed 14 min ago

TAT Breach Register

Shipments that missed the promised delivery window

Refreshed 40 min ago

First Attempt Success

First-attempt delivery rate by branch and courier

Refreshed 2h ago
Productivity
3 reports

Courier Task Completion

Tasks assigned vs completed per courier per day

Refreshed 9 min ago

Scan Throughput by Hub

Scans per hour against hub staffing levels

Refreshed 35 min ago

Vehicle Utilisation

Load factor, odometer and idle time by vehicle

Refreshed 3h ago
Finance
4 reports

Revenue by Merchant

Billed charges and COD value by merchant and period

Refreshed 18 min ago

Receivables Ageing

Outstanding invoice balances across ageing buckets

Refreshed 1h ago

COD Reconciliation

Collected vs remitted COD cash by branch

Refreshed 2h ago

Rate Card Exceptions

Shipments billed outside the approved rate card

Refreshed 4h ago
Returns & Claims
3 reports

Exception Register

Open exceptions by type, severity and owner

Refreshed 11 min ago

Returns to Origin

Reverse-logistics volume and cycle time by branch

Refreshed 55 min ago

Claims & Compensation

Claim value, status and ageing across the network

Refreshed 3h ago
Scan Compliance
2 reports

Missed Scan Events

Expected checkpoint scans not recorded, by branch

Refreshed 27 min ago

Barcode Series Consumption

Issued vs remaining barcode ranges per series

Refreshed 6h ago
Scheduled Reports
Recurring deliveries to inboxes

ReportFrequencyRecipientsNext RunFormatAction

Daily Booking Summary

Daily · 07:00

ops-leads@sitrek.lk

Tomorrow, 07:00

PDF

Booking → Delivery Ageing

Daily · 06:30

ops-leads@sitrek.lk, merchants (portal)

Tomorrow, 06:30

Excel

On-Time Delivery (OTD)

Weekly · Mon 08:00

nadeeka@sitrek.lk, chaminda@sitrek.lk

Mon, 08:00

Excel

Receivables Ageing

Weekly · Fri 18:00

pasan@sitrek.lk

Fri, 18:00

Excel

Exception Register

Daily · 09:00

oshadi@sitrek.lk

Tomorrow, 09:00

CSV

COD Reconciliation

Daily · 20:00

finance@sitrek.lk

Today, 20:00

PDF