Reports
Every report reads from the operational record.
Booking → Delivery Ageing
How long parcels take from booking to delivery, across the network< 24 hours
8,420 · 70%
1 – 2 days
2,310 · 19%
2 – 3 days
940 · 8%
3 – 5 days
312 · 3%
5+ days (aged)
88 · 1%
| Stage | Avg Hours | Aged Count |
|---|---|---|
| Awaiting pickup | 4.2h | 12 |
| At origin hub | 6.8h | 21 |
| In line-haul | 9.4h | 8 |
| At destination hub | 5.1h | 18 |
| Out for delivery | 7.6h | 29 |
Operations
4 reportsDaily Booking Summary
Shipments booked by branch, service and merchant
Refreshed 6 min agoNetwork Movement Register
Manifest, lane and mailbag movement across the network
Refreshed 22 min agoUndelivered Ageing
Open shipments grouped by days since booking
Refreshed 1h agoPickup Fulfilment
Requested vs collected pickups by branch and courier
Refreshed 1h agoService Levels
3 reportsOn-Time Delivery (OTD)
Committed vs actual delivery by service and lane
Refreshed 14 min agoTAT Breach Register
Shipments that missed the promised delivery window
Refreshed 40 min agoFirst Attempt Success
First-attempt delivery rate by branch and courier
Refreshed 2h agoProductivity
3 reportsCourier Task Completion
Tasks assigned vs completed per courier per day
Refreshed 9 min agoScan Throughput by Hub
Scans per hour against hub staffing levels
Refreshed 35 min agoVehicle Utilisation
Load factor, odometer and idle time by vehicle
Refreshed 3h agoFinance
4 reportsRevenue by Merchant
Billed charges and COD value by merchant and period
Refreshed 18 min agoReceivables Ageing
Outstanding invoice balances across ageing buckets
Refreshed 1h agoCOD Reconciliation
Collected vs remitted COD cash by branch
Refreshed 2h agoRate Card Exceptions
Shipments billed outside the approved rate card
Refreshed 4h agoReturns & Claims
3 reportsException Register
Open exceptions by type, severity and owner
Refreshed 11 min agoReturns to Origin
Reverse-logistics volume and cycle time by branch
Refreshed 55 min agoClaims & Compensation
Claim value, status and ageing across the network
Refreshed 3h agoScan Compliance
2 reportsMissed Scan Events
Expected checkpoint scans not recorded, by branch
Refreshed 27 min agoBarcode Series Consumption
Issued vs remaining barcode ranges per series
Refreshed 6h agoScheduled Reports
Recurring deliveries to inboxes| Report | Frequency | Recipients | Next Run | Format | Action |
|---|---|---|---|---|---|
Daily Booking Summary | Daily · 07:00 | ops-leads@sitrek.lk | Tomorrow, 07:00 | PDF | |
Booking → Delivery Ageing | Daily · 06:30 | ops-leads@sitrek.lk, merchants (portal) | Tomorrow, 06:30 | Excel | |
On-Time Delivery (OTD) | Weekly · Mon 08:00 | nadeeka@sitrek.lk, chaminda@sitrek.lk | Mon, 08:00 | Excel | |
Receivables Ageing | Weekly · Fri 18:00 | pasan@sitrek.lk | Fri, 18:00 | Excel | |
Exception Register | Daily · 09:00 | oshadi@sitrek.lk | Tomorrow, 09:00 | CSV | |
COD Reconciliation | Daily · 20:00 | finance@sitrek.lk | Today, 20:00 | PDF |